Getting started and account

Quick answer

Select “Forgot password” on the sign-in screen, enter the email address on your account, and create a new password from the link you receive. Check spam and the email address if the message does not arrive.

Steps to follow

1. Quick answer: Select “Forgot password” on the sign-in screen, enter the email address on your account, and create a new password from the link you receive. Check spam and the email address if the message does not arrive.
2. If the problem continues: If these steps do not solve it, submit a support request.

If the problem continues

If these steps do not solve it, submit a support request.